01
Server & Storage Maintenance
Health checks, RAID and disk monitoring, firmware reviews and backup verification.
DISCUSS COVERAGE →
EVERSHINE VISION · BUSINESS IT SERVICES & AMCComplete IT Services.
Complete IT Services.
Proactive IT Care.
Plan, deploy and protect your business technology with one dependable IT partner — from professional infrastructure projects and daily technical support to structured Annual Maintenance Contracts across Dubai and the UAE.
OFFICE IT & INFRASTRUCTURE INSTALLATION & SUPPORT MAINTENANCE & AMC
Since 200520+ years of business experience
End-to-End ScopePlanning through support
Flexible SupportOne-time jobs or AMC options
Business-FocusedPractical and secure systems
BUILT AROUND YOUR REQUIREMENTS
Complete IT Support.
One Accountable Partner.
Every organization depends on systems that must work together: PCs and servers, wired and wireless networks, cloud applications, security, telephones, cameras and office devices. EVERSHINE VISION helps businesses put those systems in place and keep them working.
Whether your requirement is a one-time repair, a new branch installation, a technology migration or ongoing maintenance, we build the service scope around your environment, business priorities and budget.
New installations & upgrades Existing equipment troubleshooting Multi-brand technology support Maintenance service options
SERVICES AT EVERY LAYER
One coordinated IT environment
Infrastructure
Connectivity
Security & data
Cloud systems
Workplace IT
Ongoing support
PROACTIVE IT CARE • DUBAI & UAE
Professional IT AMC & Maintenance Services.
Keep your business running with structured preventive maintenance, responsive troubleshooting and reliable support for your essential IT systems.
✓ Preventive maintenance
✓ Remote & on-site support
✓ Flexible contract coverage
IT INFRASTRUCTURE / HEALTH OVERVIEW PROACTIVE CARE
Business systemsServers • Networking • Security
Workplace technologyPCs • Laptops • IP Phones
Maintenance planningScheduled visits • Support records
WHAT WE MAINTAIN
Complete AMC Service Coverage.
One point of contact for your day-to-day technology needs, from employee workstations to business-critical network and security systems.
02
Network & Wi-Fi Support
Switches, routers, access points, structured cabling, VLANs and VPN troubleshooting.
DISCUSS COVERAGE →03
CCTV & Access Control
Camera health checks, recording verification, NVR/DVR maintenance and access system support.
DISCUSS COVERAGE →04
Desktop & Laptop Support
Operating system troubleshooting, updates, endpoint protection and peripheral assistance.
DISCUSS COVERAGE →05
Firewall & Cybersecurity
Firewall policy reviews, security updates, endpoint checks and network hardening.
DISCUSS COVERAGE →06
PABX & IP Telephony
IP phones, extensions, call routing, VoIP connectivity and PBX configuration support.
DISCUSS COVERAGE →PREVENT ISSUES BEFORE THEY DISRUPT WORK
Why Choose an IT Maintenance Contract?
A practical approach to keeping systems healthy, documented and ready to support your business.
Proactive Maintenance
Scheduled checks help identify risks early and reduce avoidable failures.
Technical Helpdesk
Assistance with hardware, software, connectivity and user issues.
System Documentation
Equipment inventory, maintenance records and improvement advice.
Tailored Coverage
Support scope, service visits and agreed hours aligned with your operations.
FLEXIBLE SERVICE OPTIONS
AMC Plans for Every Business Size.
Illustrative coverage tiers. Actual inclusions, response targets and pricing are defined in your written proposal.
Basic IT Care
For small offices needing routine preventive maintenance and technical guidance.
- Scheduled preventive visits
- Basic system health checks
- Remote assistance during agreed hours
- Maintenance recommendations
Business AMC
For growing teams with workstations, servers, networks and regular support needs.
- Everything in Essential
- Agreed on-site support allocation
- Server and network checks
- Backup status reviews
- Periodic service reporting
Enterprise Support
For multi-site businesses and environments with complex technology requirements.
- Multi-location support planning
- Tailored preventive schedules
- Infrastructure monitoring options
- Escalation and service coordination
- Custom SLA and support hours
HOW IT WORKS
Our AMC Service Process.
From first discussion to ongoing support, each step is based on an agreed maintenance scope.
- 01Initial ConsultationUnderstand sites, users, systems and priorities.
- 02IT AssessmentReview equipment and support requirements.
- 03Custom ProposalAgree on scope, exclusions, frequency and SLA.
- 04OnboardingDocument assets, contacts and escalation paths.
- 05Ongoing SupportDeliver scheduled maintenance and agreed assistance.
A PARTNER FOR THE LONG TERM
Reliable IT Support, Without the Guesswork.
From initial asset assessment to ongoing preventive visits, we help you organise maintenance and resolve technical issues through a clearly defined support arrangement.
Replacement parts, licensing, emergency attendance and after-hours support are included only when explicitly specified in the signed contract.
EXPLORE OUR FULL SERVICE PORTFOLIO
Our IT Services
Browse 22 service capabilities across your technology environment. Search by requirement, filter by area, view detailed work scopes and add services to one quotation request.
01 / 22Consulting & Setup
IT Consulting & Technology Planning
Practical IT assessments, infrastructure roadmaps and cost-conscious upgrade advice.
TYPICAL DELIVERABLES- Requirements and scope outline
- Recommendations aligned with your budget
- Implementation priorities
02 / 22Consulting & Setup
New Office IT Setup & Relocation
Plan and deploy office technology, or relocate business systems with coordinated changeover.
TYPICAL DELIVERABLES- IT point and device schedule
- Installation and configuration
- Post-installation checks and handover
03 / 22Servers & Storage
Server Installation & Configuration
Tower and rack server setup for file sharing, applications and business workloads.
TYPICAL DELIVERABLES- Configured server environment
- Access and configuration documentation
- Basic validation and handover
04 / 22Servers & Storage
NAS, Storage & Virtualization
Business storage, NAS and virtualization support to simplify data and applications.
TYPICAL DELIVERABLES- Storage configuration
- Access and share structure
- Backup integration recommendations
05 / 22Networking
LAN / WAN Networking & Multi-Site Connectivity
Secure and scalable connectivity for one office, multiple branches and remote users.
TYPICAL DELIVERABLES- Network equipment configuration
- Logical connection plan
- Connectivity and endpoint testing
06 / 22Networking
Business Wi-Fi Design & Optimization
Reliable wireless coverage with suitable access-point placement and secure access.
TYPICAL DELIVERABLES- Access-point configuration
- Coverage and connectivity checks
- Wireless credentials and handover
07 / 22Networking
Structured Cabling, Fibre & Racks
Organized voice and data cabling built around future connectivity requirements.
TYPICAL DELIVERABLES- Data point and patch schedule
- Labeled rack and terminations
- Testing and handover information
08 / 22Security & Backup
Firewall, VPN & Network Protection
Secure site connectivity, firewall policies and access management for business networks.
TYPICAL DELIVERABLES- Documented firewall rules and access scope
- VPN connectivity checks
- Security configuration review
09 / 22Security & Backup
Business Backup & Data Recovery
Backup planning, storage replication, restore testing and data recovery assistance.
TYPICAL DELIVERABLES- Backup and restore plan
- Configuration and verification checklist
- Recovery options and limitations
10 / 22Security & Backup
CCTV & Video Surveillance
IP and existing CCTV service support, camera installation, recording and monitoring.
TYPICAL DELIVERABLES- Camera layout and configuration
- Recording and viewing checks
- Device handover and operating guidance
11 / 22Security & Backup
Biometric Attendance & Door Access
Fingerprint attendance, access control and user permissions for secure workplaces.
TYPICAL DELIVERABLES- Device and user configuration
- Basic administrator orientation
- Access operation checks
12 / 22Cloud & Email
Microsoft 365 & Google Workspace Support
Email, productivity, account administration and migration assistance.
TYPICAL DELIVERABLES- User and domain setup
- Migration scope and checks
- Administrator guidance
13 / 22Cloud & Email
Cloud, Email & Domain Migration
Business email and domain configuration, hosting changes and cloud service transitions.
TYPICAL DELIVERABLES- Migration checklist
- DNS and account change log
- Post-migration verification
14 / 22Workplace IT
Laptop, Desktop & Workstation Service
Repair, maintenance and system upgrade services for everyday business devices.
TYPICAL DELIVERABLES- Diagnosis and service findings
- Repair or upgrade scope
- Working-device checks
15 / 22Workplace IT
Business Software Setup & Licensing
Support for common productivity tools, licensed applications and business environments.
TYPICAL DELIVERABLES- Installation and licence checks
- Application configuration
- User setup notes
16 / 22Workplace IT
PABX, IP Telephony & Business Calling
PBX installation, extensions, IVR and IP communications for modern offices.
TYPICAL DELIVERABLES- Extension and routing plan
- PBX/handset configuration
- Call testing and user guidance
17 / 22Workplace IT
Printers, Copiers & Scanner Maintenance
Installation, shared printing, troubleshooting and consumables support.
TYPICAL DELIVERABLES- Printer setup and connectivity
- Service assessment and repairs
- Scan / print testing
18 / 22Workplace IT
Barcode, RFID & POS Systems
Business scanning, labeling, tracking and retail technology integration.
TYPICAL DELIVERABLES- Connected devices and accessories
- Workflow checks and training
- Supported integration scope
19 / 22AMC & Support
IT AMC & Preventive Maintenance
Flexible annual maintenance options for eligible business IT equipment and systems.
TYPICAL DELIVERABLES- Asset and service scope
- Maintenance visit schedule
- Service findings and recommendations
20 / 22AMC & Support
Remote & On-Site IT Troubleshooting
Practical incident response and user assistance for computers, networks and applications.
TYPICAL DELIVERABLES- Issue assessment
- Troubleshooting actions
- Resolution or next-step recommendation
21 / 22AMC & Support
Server & Network Administration
Routine administration and technical maintenance for business IT infrastructure.
TYPICAL DELIVERABLES- Administration records
- Preventive findings
- Recommended corrective work
22 / 22Digital Services
Web Hosting, Websites & Graphic Design
Professional web presence, domain support and visual business materials.
TYPICAL DELIVERABLES- Defined website or design scope
- Deployment and testing
- Handover of agreed deliverables
No matching service found.
Try a different keyword or contact us for a requirement not listed here.
Individual services, site visits, software licences, parts, data recovery outcomes and support response commitments are subject to technical assessment and agreement. Equipment shown is illustrative.
FLEXIBLE SERVICE ARRANGEMENTS
Support That Fits Your Business.
Choose the type of engagement that matches your current need. Exact service hours, support scope and response targets are defined by quotation or contract.
Project-Based IT Services
New office IT setups, network cabling, server deployments, CCTV and telephony installation, upgrades and migration projects.
Discuss a project ↗On-Demand Technical Support
One-time diagnostics, equipment repairs, configuration assistance and troubleshooting for specific service requests.
Request support ↗Annual Maintenance Contract
Agreed preventive maintenance and technical support for selected business systems, backed by a documented service schedule.
Explore AMC options ↗CLEAR PROCESS · PRACTICAL DELIVERY
How We Work.
We define requirements and responsibilities early, so installation, handover and subsequent technical support follow an agreed plan.
01
Assess
Understand your users, equipment, site and business requirements.
02
Plan
Define recommended solutions, scope, timing and dependencies.
03
Implement
Install, configure and integrate approved systems.
04
Verify
Test access, connectivity and agreed functions.
05
Support
Provide handover, maintenance or follow-on assistance as contracted.
FREQUENTLY ASKED QUESTIONS
Answers Before You Book.
Service requirements differ by device, environment, vendor and urgency. These answers explain how we approach requests and what information helps us prepare a realistic quotation.
For a faster quotation, include:
- Office or site location in the UAE
- Approximate staff, device or point count
- Existing equipment and system models
- Scope, issue description and preferred schedule
- Whether you need a one-time service or AMC
Do you support both new installations and existing IT systems?
Yes. Services can cover new office IT deployments, upgrades, troubleshooting and maintenance of supported existing systems. Compatibility and scope are reviewed before quotation.
Can we request an on-site visit in Dubai or another UAE location?
Contact us with the site location, affected equipment and preferred schedule. On-site availability, travel arrangements and charges are agreed for each request.
What can be included in an IT Annual Maintenance Contract?
AMC coverage can include agreed PCs, servers, networking and selected peripherals, scheduled preventive checks, troubleshooting and support visits. Covered assets, exclusions, response commitments and service times are defined in the contract.
Do you provide emergency, weekend or 24-hour support?
Support hours, priority handling and any after-hours arrangements depend on the agreed service plan. A 24/7 response is not implied unless specifically written into an agreement.
Can you migrate our email to Microsoft 365 or Google Workspace?
Migration assistance can cover domain records, mailboxes, account configuration and compatible email clients. The exact migration method depends on the source platform, mailbox sizes, licences and access permissions.
Can you recover deleted data or repair damaged drives?
Recovery possibilities depend on the condition of the storage media, available backups and the type of failure. We can evaluate options, but successful recovery cannot be guaranteed.
Do you offer service for third-party brands and older equipment?
We can assess many multi-brand environments. Parts, licences, software support and manufacturer restrictions vary; we confirm feasibility before accepting the scope.
What information should we send to receive an accurate quotation?
Share the service required, your location, approximate user/device count, relevant equipment models, issue description, deadline and whether you need a one-time job or ongoing maintenance.
TALK TO OUR TECHNICAL SALES TEAMTell Us What Your
Tell Us What Your
IT Needs.
Tell us about a new IT deployment, technical support need, or Annual Maintenance Contract. Share your office location, approximate number of users, equipment and desired coverage so our team can review your requirements.